National Post: Manipulating Rather Than Reporting the News

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In the PR world, there are two kinds of public opinion polls: factfinders and manipulators.

You commission factfinding pollsย to get a legitimate idea of where the public stands on an issue. For example, if you are representing a brokerage house, you might commission a survey to find out whether (or how much) the Enron case will discourage people from putting their money in theย market.

You commission manipulative pollsย to gather โ€œfactualโ€ information that you can use to build your case. For example, if youย are representing a generic drug manufacturer and you are lobbying government for more freedom in the market, you mightย commission a poll that would โ€œrevealโ€ that an overwhelming number of people would prefer cheaperย drugs.

In trying to distinguish between the first and second kind of poll, it’s helpful to look at the questions (Were they phrased to elicit a specific answer?) and to consider whether the the information might have been useful for anything other than manipulating public opinion. Be particularly wary of any poll that trumpets obvious but not very illuminating conclusions (eg., people like cheaperย drugs).

Now, consider this story from the National Post, which reports that

Fifty-two per cent (of business leaders) said they support the Asia-Pacific Partnership, which has voluntary emissions targets aimed at controlling global warming, while 24 per centย of those surveyed said they support Kyoto.

Notice, first of all, the general spin in the story, the degree to which the writer is building a case for the Asia Pacific Partnership rather thanย impartially reporting the news.ย For example, โ€œUnlike Kyoto, the partnership does not penalize countries that do not meet emissions targets by forcing them subsidize those thatย say they do.โ€ (My emphasis.) Notice the writer’s own emphasis, choosing to pick out that โ€œEleven per cent of those surveyed said they have some doubt about whether global warming is taking place,โ€ rather than focusing onย the apparent (and interesting) corollary: that 89 per cent of business leaders believe the climate inย changing.

Pay attention toย the quality and reliability of the information. For example, half the sample (49 per cent) reports that they โ€œbelieve global warming is taking place but they are not sure why or whether it is a normal variation,โ€ and of that ill-informed half, 51 per cent endorse the Asia-Pacific Partnership. The National Post would have usย believe that, within their business leader sample,ย people who have not even formed an opinion on the cause of climate change have already selected the best mechanism for dealing with theย problem.

The reporter’s agenda is clear enough, and it doesn’t seem to encompass impartial reporting of the news. But consider finally that the National Postย commissioned this poll: NP management paid for this information. The poll’s most obvious result is that people who don’t know much about climate change don’t care much about how it might be solved – but when pressed to answer a pollster on the issue, they think that voluntary agreements sound better thanย penalties.

Does that advance the public discourse or does it merely give the National Post a manipulative โ€œfactโ€ with which to encourage Prime Minister Stephen Harper’s abdication of responsibility on thisย issue?

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